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Recent Questions
You can also visit The Dude and check out Diaper Dude Bags at "A Pea in the Pod"!
Also available at "Destination Maternity"!
I want to purchase the My Dad/Kid Rocks T & Lap T but there is no option to choose a size. Is there a standard size you sell for dad and baby tee?
By: karrah on Friday March 13, 2009
Hey Karrah,
The size is listed on the site. Currently we are just selling the T shirt in Large and the lap t in size 6/12.
...i want to send as a gift with a message. doesn"t all me to do this?
By: elizabeth on Monday January 05, 2009
Hey Elizabeth,
To enter a gift message, simply add it to the customer comment section upon checkout. We will include it with your order.
...hello, i'm from canada and would like to send a gift to a friends in the US, how can i do that since the billing info is only for the US. thanks?
By: katrina on Friday October 24, 2008
Hi Katrina,
Thanks for bringing this to our attention. This has been adjusted and you should be able to place your order now.
...I was attempting to order the mini Dude pack that is worn around the waist (either grey or khaki w/black) at the $10 sale price. It was declined twice with error coded: This transaction has been declined. (Reason Code 2 / Sub 1) - what does that mean?
By: SR on Sunday October 19, 2008
Hey SR,
This error refers an issue with your bank card. Please contact your credit card company for more details.
...Do you take returns?
By: Melanie on Monday June 09, 2008
Hey Melanie,
We totally take returns if the product has not been used and has original tags and was purchased from us. Please review all return details under our customer service link...
We received a Diaper Dude bag as a gift but want to exchange it for a different color. No paperwork was in the box - but we do have the email that told us someone sent it to us. How do we exchange this?
By: Janeen Caleo on Saturday May 03, 2008
Hi Janeen,
No worries. Please contact us at 877-334-2737 and we will assist you with your exchange.
...im ready to checkout, how do i get a coupon for my purchase?
By: nikole on Saturday March 08, 2008
Hey Nikole,
Unless you received a gift certificate from someone, there are currently no coupons at this time. But keep checking back. You never know when a special will surface.
