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Diaper Bags

Olive Convertible

Olive Convertible

Rating
2 Review(s)
$109.99

In stock

SKU: CMP112

Customer Reviews

2 Item(s)

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Like the bag, not happy with customer service at all. Review by Matt
Rating
This bag was given to me by my parents who live out of town. I originally registered for the product during the fall of 2014. Loved the bag but was disappointed to learn that there were no compartments to place a baby bottle.

After doing some investigating it appears that this bag is suppose to have a baby bottle attachment that did not come on my bag. I emailed customer service over a month ago asking to have this problem remedied with all of my contact information included. As of today, I have still not heard anything back from Diaper Dude Customer Service.

This bag now sits on the bottom of our closet gathering dust as I continue to wait for the bottle attachment to be sent to me. I won't be making any further purchases from Diaper Dude until they send out a bottle holder for my bag.

--------------------------------------From Diaper Dude-----------------------------------------------------------------------------------
Hi Matt,
Sorry to hear about your bag and bottle holder. We have not received any emails or calls from you in the past. We would have sent out the missing part right away if we receive above information before. Would you please send us your information to info@diaperdude.com or call us at 877-334-2737? When we receive emails or calls, we respond within 24-48hours.

Please contact us soon so we can send you the missing part. (Unfortunately, there is no contact information from review section so we can't contact you.)

2/17: Customer has contacted Diaper Dude. DD has shipped missing part to customer.
(Posted on 2/11/15)
Lots of room, but fell apart Review by Bryan
Rating
At first, I really loved this bag. Lots of room, and could pack up everything I needed to get me and my son out of the house. Bought it a month before he was born because I didn't want to carry around the huge purse that my wife bought for a diaper bag. But, after 2 1/2 years, its falling apart. The vinyl is fraying apart inside the big compartment rendering it unusable now. I had to replace it, and that is really disappointing after the price we paid for it. Here is a link to my full Amazon.com review with pics showing the issue. http://www.amazon.com/review/R2FBY3JMF3TAY5/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B0085YHMEU


- From Diaper Dude

Diaper Dude got in touch with customer and resolved the issue. Completed on January 26th, 2015.


From Diaper Dude :

Dear Customers,

Please contact any issues to info@diaperdude.com or call us at 877-334-2737. We can't find any contact information when you leave the reviews here so we can't reach you.

Thank you!
Diaper Dude Team (Posted on 1/4/15)

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